Terms of Service
Effective Date: 1 July 2025
Welcome to FRESH GENETIQ (www.FRESHGENETIQ.com). By accessing or using our website and services, including educational content, referrals to clinic partners, and the purchase of genetic testing kits and other health-related products, you agree to comply with and be bound by the following terms and conditions.
- Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use.
You must be at least 18 years old to place an order or use our services.
We reserve the right to refuse service or cancel orders at our discretion.
- Product Information
We strive to provide accurate information about our products, including genetic test kits and health products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions or results derived from genetic testing.
Genetic test results are for informational purposes only and are not intended to diagnose, treat, or prevent any medical condition. Always consult a healthcare professional for medical advice.
Some products or compounds referenced on this site, such as peptides, are presented for educational or research use only and are not intended for human consumption, diagnosis, treatment, or cure unless prescribed and supervised by a licensed medical professional.
2A. Third-Party Clinics and Services
FRESH GENETIQ does not directly sell, prescribe, or distribute any pharmaceuticals, peptides, injectables, or therapeutic compounds. We act solely as an informational and referral platform, connecting users to independent third-party clinics and licensed healthcare providers. Any treatments, products, or therapies obtained through third-party providers are solely the responsibility of those providers. FRESH GENETIQ is not involved in the administration, quality, legality, or efficacy of any treatments offered by these clinics and does not assume any liability arising from such third-party services.
- Orders and Payments
All orders are subject to acceptance and availability.
Prices are listed in US Dollar ($USD) and may be subject to change without notice.
Payment must be completed at the time of purchase through our secure payment gateways.
You agree to provide accurate billing and shipping information.
- Shipping and Delivery
We offer worldwide shipping with estimated delivery times provided at checkout.
Shipping costs and any applicable customs duties or taxes are the responsibility of the customer.
We are not liable for delays caused by customs, carrier issues, or unforeseen circumstances.
- Returns and Refunds
Due to the nature of genetic tests and health products, all sales are final unless the product is defective or damaged upon arrival.
To request a return or refund, please contact our support team within 7 days of receiving your order.
We reserve the right to refuse returns that do not meet our policy criteria.
- Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of FRESH GENETIQ or its licensors and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content without prior written permission.
- Limitation of Liability
To the fullest extent permitted by law, FRESH GENETIQ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our products or website.
We do not guarantee any specific results from the use of our genetic tests or health products.
- Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
- Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Your continued use of the website after changes constitute your acceptance of the new terms.
- Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Thailand.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Thailand.
- Contact Us
If you have questions about these Terms of Service, please contact us at:
FRESH GENETIQ
Email: hello@FRESHGENETIQ.com
Website: www.FRESHGENETIQ.com
- Indemnification
You agree to indemnify, defend, and hold harmless FRESH GENETIQ, its affiliates, partners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of the website, services, or any third-party products or clinics you may engage through our platform.